رحلة ملغاة: البطاقة التي تُحفظ

النص الرسمي، بلغته الأصلية · Article 7(1)

“Where reference is made to this Article, passengers shall receive compensation amounting to: (a) EUR 250 for all flights of 1500 kilometres or less; (b) EUR 400 for all intra-Community flights of more than 1500 kilometres, and for all other flights between 1500 and 3500 kilometres; (c) EUR 600 for all flights not falling under (a) or (b). In determining the distance, the basis shall be the last destination at which the denial of boarding or cancellation will delay the passenger's arrival after the scheduled time.”

النص الرسمي، بلغته الأصلية · Article 5(1)(c)

“have the right to compensation by the operating air carrier in accordance with Article 7, unless: (i) they are informed of the cancellation at least two weeks before the scheduled time of departure; or (ii) they are informed of the cancellation between two weeks and seven days before the scheduled time of departure and are offered re-routing, allowing them to depart no more than two hours before the scheduled time of departure and to reach their final destination less than four hours after the scheduled time of arrival; or (iii) they are informed of the cancellation less than seven days before the scheduled time of departure and are offered re-routing, allowing them to depart no more than one hour before the scheduled time of departure and to reach their final destination less than two hours after the scheduled time of arrival.”

النص الرسمي، بلغته الأصلية · Article 8(1)

“Where reference is made to this Article, passengers shall be offered the choice between: […] reimbursement within seven days, by the means provided for in Article 7(3), of the full cost of the ticket at the price at which it was bought […] (b) re-routing, under comparable transport conditions, to their final destination at the earliest opportunity; or (c) re-routing, under comparable transport conditions, to their final destination at a later date at the passenger's convenience, subject to availability of seats.”

النص الرسمي، بلغته الأصلية · Article 9(1)

“Where reference is made to this Article, passengers shall be offered free of charge: (a) meals and refreshments in a reasonable relation to the waiting time; (b) hotel accommodation in cases […] where a stay of one or more nights becomes necessary […] (c) transport between the airport and place of accommodation (hotel or other).”

النص الرسمي، بلغته الأصلية · Article 5(3)

“An operating air carrier shall not be obliged to pay compensation in accordance with Article 7, if it can prove that the cancellation is caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken.”

النص الرسمي، بلغته الأصلية · Article 15(1)

“Obligations vis-à-vis passengers pursuant to this Regulation may not be limited or waived, notably by a derogation or restrictive clause in the contract of carriage.”

النص الرسمي، بلغته الأصلية · Article 16(2)

“Without prejudice to Article 12, each passenger may complain to any body designated under paragraph 1, or to any other competent body designated by a Member State, about an alleged infringement of this Regulation at any airport situated on the territory of a Member State […]”