可打印的卡片
举报违法内容:一页的卷宗
九个反应,按案子的顺序排列,从“举报”按钮到协调员。每一条都带着支撑它的条文。
卷宗 EU 2022/2065
本页是为打印做的:打印时周围整个界面都会消失。
法律状态核对于July 29, 2026
- 01
使用电子机制:它才是官方渠道
托管服务提供者的举报机制是条例安排好的那条路:易于访问,只走电子方式。给总部寄一封纸质信让人安心,但触发写明义务的是那张表单。
Article 16(1) · Regulation (EU) 2022/2065 (Digital Services Act), Article 16 (Notice and action mechanisms), paragraph 1 · eur-lex.europa.eu - 02
把你的举报装备起来:确切的 URL、有依据的说明、联系方式、善意
这四项要素正是条文所列出的。附上你的证据:违法性越是无需详细的法律审查就能认定,平台在法律上就越受约束。
Article 16(2) · Regulation (EU) 2022/2065, Article 16(2): the elements of a notice · eur-lex.europa.eu - 03
知道精确为什么划得来
一份足够精确且有依据的举报,会让托管服务提供者对该内容形成实际知悉。如果内容继续留在线上,正是这种知悉牵动它的责任:含糊把你解除武装,准确把你装备起来。
Article 16(3) · Regulation (EU) 2022/2065, Article 16(3): actual knowledge · eur-lex.europa.eu - 04
把回执归档,并索取那份决定
只要提供了联系方式,他们就欠你一份不得无故拖延的收到确认,然后是一份带着救济途径的告知决定。这两份带日期的证据材料,是后面每一项救济的基石。
Article 16(4) and (5) · Regulation (EU) 2022/2065, Article 16(4) and (5): the acknowledgement of receipt and the notified decision · eur-lex.europa.eu - 05
不要臆造数字化的期限,去要求写明的勤勉
这部条例没有给出以小时计的倒计时:它加的是以及时、勤勉、非任意且客观的方式处理,以及披露任何自动化处理。可以拿来主张的是这套词汇,不是一个想象出来的时钟。
Article 16(6) · Regulation (EU) 2022/2065, Article 16(6): the processing of notices · eur-lex.europa.eu - 06
遭到拒绝之后,提出内部投诉
免费、电子化,在决定之后至少开放 6 个月,并且对举报的人开放。把整份卷宗重新附上:如果拒绝采取行动没有根据,平台就必须不加无故拖延地撤销它的决定。
Article 20(1) · Regulation (EU) 2022/2065, Article 20 (Internal complaint-handling system), paragraph 1 · eur-lex.europa.eu - 07
记住算法说不了最后一句话
投诉的决定在具备适当资质的工作人员监督下作出,不得仅仅依靠自动化手段。一次自动拒绝是一道程序的开始,不是它的结束。
Article 20(6) · Regulation (EU) 2022/2065, Article 20(6): qualified human supervision · eur-lex.europa.eu - 08
如果哪一天被限制的是你的内容,他们欠你一份理由说明
删除内容、降低其展示位置、暂停账号或者暂停支付:提供者欠受影响的服务接收方一份清楚而具体的理由说明。同一部条例保护窗口的两边,而救济途径是一样的。
Article 17(1) · Regulation (EU) 2022/2065, Article 17 (Statement of reasons), paragraph 1 · eur-lex.europa.eu - 09
向你自己的协调员投诉,并知道损害赔偿这条路
以违反条例为由的投诉,向你所在国家的数字服务协调员提出,由它评估并在适当的情况下转交。而条文还开启了寻求损害赔偿的权利,依照欧盟法和本国法。
Article 53 · Regulation (EU) 2022/2065, Article 53 (Right to lodge a complaint) · eur-lex.europa.eu
关于欧洲共同底线的一般信息,不是针对你个案的法律咨询。独立的教育网站,与欧盟机构无关。本卷宗里的救济链接只指向官方机构。
来源核对于 July 29, 2026。 · https://depleindroit.odersa.org/zh/fiches/le-signalement-d-un-contenu-illegal · 内容采用 CC BY 4.0 许可。
法律欠你什么
每一项权利,连同它的金额或期限、支撑它的官方文本节录,以及它的网址。
一套简便的电子举报机制
托管服务提供者设立机制,让任何个人都可以举报自己认为违法的内容:易于访问、便于使用,只通过电子方式。举报表单是法定渠道,不是一个意见箱。
官方文本,原文语言 · Article 16(1)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32022R2065“1. Providers of hosting services shall put mechanisms in place to allow any individual or entity to notify them of the presence on their service of specific items of information that the individual or entity considers to be illegal content. Those mechanisms shall be easy to access and user-friendly, and shall allow for the submission of notices exclusively by electronic means.”
先一份回执,然后是一份带着救济途径的决定
如果你的举报带上你的电子联系方式,托管服务提供者就要不加无故拖延地向你发出一份收到确认,然后把它对被举报内容的决定告知你,并告知你针对该决定的救济途径。
官方文本,原文语言 · Article 16(4) and (5)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32022R2065“4. Where the notice contains the electronic contact information of the individual or entity that submitted it, the provider of hosting services shall, without undue delay, send a confirmation of receipt of the notice to that individual or entity. 5. The provider shall also, without undue delay, notify that individual or entity of its decision in respect of the information to which the notice relates, providing information on the possibilities for redress in respect of that decision.”
及时、勤勉、非任意且客观的处理
条例没有设定任何数字化的期限,也不该去臆造一个:它加的是一种可以主张的处理方式,以及告知你该决定是否借助了自动化手段的义务。
官方文本,原文语言 · Article 16(6)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32022R2065“6. Providers of hosting services shall process any notices that they receive under the mechanisms referred to in paragraph 1 and take their decisions in respect of the information to which the notices relate, in a timely, diligent, non-arbitrary and objective manner. Where they use automated means for that processing or decision-making, they shall include information on such use in the notification referred to in paragraph 5.”
一项免费的内部投诉,至少开放 6 个月
在线平台提供者开放一套内部投诉处理系统,包括向提交过举报的人开放:电子化、免费,在决定之后至少 6 个月内可用。如果投诉表明拒绝采取行动没有根据,该决定就要不加无故拖延地被撤销。
官方文本,原文语言 · Article 20(1)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32022R2065“1. Providers of online platforms shall provide recipients of the service, including individuals or entities that have submitted a notice, for a period of at least six months following the decision referred to in this paragraph, with access to an effective internal complaint-handling system that enables them to lodge complaints, electronically and free of charge, against the decision taken by the provider of the online platform upon the receipt of a notice […]”
投诉的决定在有资质的人监督下作出
对你投诉作出的决定,应当在具备适当资质的工作人员监督下作出,而不得仅仅依靠自动化手段。一次由机器生成的拒绝从来说不了最后一句话。
官方文本,原文语言 · Article 20(6)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32022R2065“6. Providers of online platforms shall ensure that the decisions, referred to in paragraph 5, are taken under the supervision of appropriately qualified staff, and not solely on the basis of automated means.”
选择一家经认证的非诉讼纠纷解决机构
举报的人可以选择任何一家经协调员认证的机构来解决纠纷,包括内部投诉什么也没解决的情形。认证要求公正与独立;界限同样是写明的:该机构不能强加有约束力的解决方案。
官方文本,原文语言 · Article 21(1)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32022R2065“1. Recipients of the service, including individuals or entities that have submitted notices, addressed by the decisions referred to in Article 20(1) shall be entitled to select any out-of-court dispute settlement body that has been certified in accordance with paragraph 3 of this Article in order to resolve disputes relating to those decisions, including complaints that have not been resolved by means of the internal complaint-handling system referred to in that Article.”
一项向你自己国家协调员提出的投诉
你有权以违反条例为由,针对中介服务提供者向你所在成员国的数字服务协调员提出投诉。它进行评估,在适当的情况下转交给设立地的协调员,而你有权被听取意见并被告知情况。
官方文本,原文语言 · Article 53
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32022R2065“Recipients of the service and any body, organisation or association mandated to exercise the rights conferred by this Regulation on their behalf shall have the right to lodge a complaint against providers of intermediary services alleging an infringement of this Regulation with the Digital Services Coordinator of the Member State where the recipient of the service is located or established. The Digital Services Coordinator shall assess the complaint and, where appropriate, transmit it to the Digital Services Coordinator of establishment, accompanied, where considered appropriate, by an opinion.”
本站是教育性的、独立的:本站不是欧盟的官方网站,本裁定也不是针对你个案的法律咨询。所引录的表述均取自官方条文,其链接列在每一项权利之下。
卷宗 EU 2022/2065
这份卷宗里的材料
每份材料都有自己的页面。处境在这里玩;你留下的、你寄出的、你回头再读的,都住在隔壁。