可打印的卡片
订阅陷阱:值得留存的材料
七个反应,按它们用得上的顺序排列,从续期邮件到真正的受理窗口。每一条都带着构成它根基的条文。
卷宗 EU 93/13
本页是为打印做的:打印时周围整个界面都会消失。
法律状态核对于July 29, 2026
- 01
找到那个条款,把它和清单对照
指令附件是一份可被视为不公平的条款的指示性且非穷尽的清单:带遥远截止日期的自动续期(第 1(h) 点)、被藏起来的条款(1(i))、没有出口的涨价(1(l))、被没收的解释权(1(m))。在你的异议里引出准确的那一点。
Article 3(3) · Directive 93/13/EEC (unfair contract terms), Article 3, paragraph 3 · eur-lex.europa.eu - 02
不要让他们拿你勾过的方框来对付你
预先拟定就意味着未经磋商,永远如此,而这就是指令适用的领域。若他们声称该条款曾与你磋商,举证在他们。
Article 3(2) · Directive 93/13/EEC (unfair contract terms), Article 3, paragraph 2 · eur-lex.europa.eu - 03
索要付款之前就应当告知的东西
合同期限、自动续期、终止条件:这些信息在你受约束之前就应当清楚告知,而是否履行的举证压在经营者身上。注册流程的截图就是证据材料。
Article 6(1), point (o), and Article 6(9) · Directive 2011/83/EU (consumer rights), Article 6 (Information requirements for distance contracts), paragraph 1, point (o), and paragraph 9 · eur-lex.europa.eu - 04
当时的承诺是合同的一部分
销售之前提供的信息构成合同的组成部分,没有明确约定不得变更。“可在线取消”在销售那一刻显示出来,读起来就是一个条款。
Article 6(5) · Directive 2011/83/EU (consumer rights), Article 6, paragraph 5 · eur-lex.europa.eu - 05
把含义不明往对你有利的方向读,并书面说出来
清晰是起草一方的义务。对某项条款的含义存在疑义时,对消费者最有利的解释优先:读不懂的条款是用来提出异议的,不是用来忍受的。
Article 5 · Directive 93/13/EEC (unfair contract terms), Article 5 · eur-lex.europa.eu - 06
提出异议,但不要砸掉一切
只要该不公平条款不是合同的必要要素,合同的其余部分仍然有效。按约定费率继续支付应付的部分,其余以书面提出异议:一下子停掉所有付款会让你落到理亏的位置。
Section “If you find unfair terms in your contract” · Unfair contract terms: the rest of the contract remains valid · europa.eu - 07
去有规定的那些受理窗口
居住国内的问题找本国消费者协会,跨境纠纷找欧洲消费者中心网络:这是官方页面点名的两扇门。你的卷宗也为其他每一位订阅者服务。
Warning of the section “If you find unfair terms in your contract” · Unfair contract terms: where to seek advice · europa.eu
关于欧洲共同底线的一般信息,不是针对你个案的法律咨询。独立的教育网站,与欧盟机构无关。只有法院或主管机关才能宣告某一条款不公平:这份材料教的是识别和提出异议,不是决定。
来源核对于 July 29, 2026。 · https://depleindroit.odersa.org/zh/fiches/l-abonnement-piege · 内容采用 CC BY 4.0 许可。
法律欠你什么
每一项权利,连同它的金额或期限、支撑它的官方文本节录,以及它的网址。
格式条款必须公平
经营者使用的格式合同条款必须公平:合同不得在你的权利义务与他们的权利义务之间造成失衡。这项原则既适用于“通用条款”,也同样适用于一份详细的合同。
官方文本,原文语言 · Opening of the page “Unfair contract terms”
Your Europe · European Union · https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-contract-terms/index_en.htm“Under EU law, standard contract terms used by traders have to be fair. This doesn't change if they're called "terms and conditions" or are part of a detailed contract that you actually have to sign. The contract is not allowed to create an imbalance between your rights and obligations as a consumer and the rights and obligations of sellers and suppliers.”
勾一个方框不是磋商
一项预先拟定、你无法影响其内容的条款,永远被视为未经个别磋商:这就是指令适用的领域。而若经营者声称某项格式条款经过磋商,举证责任在他们。
官方文本,原文语言 · Article 3(2)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:01993L0013-20220528“2. A term shall always be regarded as not individually negotiated where it has been drafted in advance and the consumer has therefore not been able to influence the substance of the term, particularly in the context of a pre-formulated standard contract. […] Where any seller or supplier claims that a standard term has been individually negotiated, the burden of proof in this respect shall be incumbent on him.”
一份官方清单描述了已知的各种组合
指令附件是一份可被视为不公平的条款的指示性且非穷尽的清单:带遥远截止日期的自动续期、签约前无法知悉的条款、不给解除权的涨价、专属解释权。识别归你,宣告归法院。
官方文本,原文语言 · Article 3(3)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:01993L0013-20220528“3. The Annex shall contain an indicative and non-exhaustive list of the terms which may be regarded as unfair.”
续期要在付款之前说明
在你受远程合同约束之前,经营者须以清晰易懂的方式提供合同期限,以及在合同自动延长的情况下提供终止合同的条件。关于是否履行该信息告知义务,举证责任在经营者。
官方文本,原文语言 · Article 6(1), point (o), and Article 6(9)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:02011L0083-20220528“1. Before the consumer is bound by a distance or off-premises contract, or any corresponding offer, the trader shall provide the consumer with the following information in a clear and comprehensible manner: […] (o) the duration of the contract, where applicable, or, if the contract is of indeterminate duration or is to be extended automatically, the conditions for terminating the contract; […] 9. As regards compliance with the information requirements laid down in this Chapter, the burden of proof shall be on the trader.”
清晰是他们的义务,疑义是你的盟友
书面条款必须始终以简明易懂的语言拟定,而对某项条款的含义存在疑义时,对消费者最有利的解释优先。
官方文本,原文语言 · Article 5
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:01993L0013-20220528“In the case of contracts where all or certain terms offered to the consumer are in writing, these terms must always be drafted in plain, intelligible language. Where there is doubt about the meaning of a term, the interpretation most favourable to the consumer shall prevail.”
不公平条款对你不具约束力,合同存续
按本国法的规定,不公平条款对消费者不具约束力,而合同若能在没有这些条款的情况下继续存在,就仍按同样的条款约束双方。你不必在忍受和取消一切之间做选择。
官方文本,原文语言 · Article 6(1)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:01993L0013-20220528“1. Member States shall lay down that unfair terms used in a contract concluded with a consumer by a seller or supplier shall, as provided for under their national law, not be binding on the consumer and that the contract shall continue to bind the parties upon those terms if it is capable of continuing in existence without the unfair terms.”
有规定的手段来制止这些条款
指令要求各成员国确保存在适当而有效的手段,以阻止不公平条款继续被使用。消费者协会、主管机关、法院:走出一对一的出口,由条文本身来安排。
官方文本,原文语言 · Article 7(1)
Official Journal of the European Union · EUR-Lex · https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:01993L0013-20220528“1. Member States shall ensure that, in the interests of consumers and of competitors, adequate and effective means exist to prevent the continued use of unfair terms in contracts concluded with consumers by sellers or suppliers.”
本站是教育性的、独立的:本站不是欧盟的官方网站,本裁定也不是针对你个案的法律咨询。只有法院或主管机关才能宣告某一条款不公平;所引录的表述均取自官方条文或官方页面,其链接列在每一项权利之下。
卷宗 EU 93/13
这份卷宗里的材料
每份材料都有自己的页面。处境在这里玩;你留下的、你寄出的、你回头再读的,都住在隔壁。