File EU 2021/782 · 08
The cancelled train
A cancelled train does not cancel your ticket. It opens three options for you to choose from, care while you wait, and 50 % of the ticket price if you arrive more than two hours late.
Item no. 1
1.20 p.m., the line turns red
Prague to Berlin, an international journey between two countries of the Union, ticket bought three weeks earlier for €58. Departure due 1.32 p.m., arrival due 5.50 p.m.
At 1.20 p.m., your train's line flips to cancelled. The company's staff have been on strike since the morning. No announcement says what happens next.
- Train service
- 1.32 p.m., Prague to Berlin
- Status
- Cancelled
- Reason displayed
- strike by the company's own staff
- Solution offered
- none
- Ticket
- €58, bought three weeks ago
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File EU 2021/782
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