https://depleindroit.odersa.org/en/ Twenty-four playable situations to discover the rights EU law already gives you: compensation for a cancelled flight, the legal guarantee, the right of withdrawal, your personal data, roaming. Free, no account, every right sourced to the official text. en https://depleindroit.odersa.org/en/situations/le-colis-jamais-livrehttps://depleindroit.odersa.org/en/situations/le-colis-jamais-livreA backpack paid €74, a tracking page frozen on “in transit”, and a seller pointing you at the courier. The European text says the opposite: delivering is the seller's job, and the risk travels on their back, not yours. https://depleindroit.odersa.org/en/situations/le-produit-en-panne-a-18-moishttps://depleindroit.odersa.org/en/situations/le-produit-en-panne-a-18-moisA €129 headset, a failure at eighteen months, and a seller waving a manufacturer's warranty that expired six months ago. The guarantee that matters is not that one: it is legal, it lasts two years, and it applies independently of any commercial guarantee. https://depleindroit.odersa.org/en/situations/l-achat-en-ligne-regrettehttps://depleindroit.odersa.org/en/situations/l-achat-en-ligne-regretteA headset tried for three evenings, a house policy demanding a reason and a sealed box, and a European text saying the opposite: fourteen days to change your mind, no justification needed, full refund included. https://depleindroit.odersa.org/en/situations/l-abonnement-piegehttps://depleindroit.odersa.org/en/situations/l-abonnement-piegeA twelve-month subscription, a six-month notice period, a price rise with no way out: three set-ups that the Union's official list has described in advance, point by point. An unfair term does not bind you, and you are not the one saying so. https://depleindroit.odersa.org/en/situations/le-vol-annule-la-veillehttps://depleindroit.odersa.org/en/situations/le-vol-annule-la-veilleA €42 ticket, a flight scrapped at nine in the evening, and €400 of compensation that has nothing to do with what you paid. This is the most counter-intuitive right in Europe, and it is written down in black and white. https://depleindroit.odersa.org/en/situations/le-vol-retarde-de-4-heureshttps://depleindroit.odersa.org/en/situations/le-vol-retarde-de-4-heuresNobody cancels anything. They simply make you wait, screen after screen, until you give up. Yet the waiting opens rights from the second hour on, and a delay of more than three hours on arrival opens €250. https://depleindroit.odersa.org/en/situations/le-bagage-perduhttps://depleindroit.odersa.org/en/situations/le-bagage-perduA suitcase in the hold, six days of silence, a desk pointing you at the partner airline. The European regulation makes the Montreal Convention apply, your complaint gets written straight away, and the windows are counted in days: seven for damage, 21 for delay. https://depleindroit.odersa.org/en/situations/le-train-supprimehttps://depleindroit.odersa.org/en/situations/le-train-supprimeA cancelled train does not cancel your ticket. It opens three options for you to choose from, care while you wait, and 50 % of the ticket price if you arrive more than two hours late. https://depleindroit.odersa.org/en/situations/le-compte-qu-on-refuse-d-effacerhttps://depleindroit.odersa.org/en/situations/le-compte-qu-on-refuse-d-effacerAn account they refuse to erase is not a technical problem. Erasure is an obligation that rests on them, the request costs nothing, they have one month to tell you what action they took, and it is up to them to prove your request is abusive. https://depleindroit.odersa.org/en/situations/la-fuite-de-donneeshttps://depleindroit.odersa.org/en/situations/la-fuite-de-donneesThe email announcing a data breach is not a courtesy, it is an article of a regulation. The 72 hours run towards the authority, the warning owes you plain language and specific content, and the complaint is lodged in your own country. https://depleindroit.odersa.org/en/situations/le-demarchage-qui-ne-s-arrete-jamaishttps://depleindroit.odersa.org/en/situations/le-demarchage-qui-ne-s-arrete-jamaisThree emails a week over a purchase that is two years old. The Regulation devotes an entire paragraph to direct marketing: you object whenever you want, with no reason to give, and there is no lawful counter-offer to your objection. https://depleindroit.odersa.org/en/situations/les-conditions-mises-a-jourhttps://depleindroit.odersa.org/en/situations/les-conditions-mises-a-jourA pop-up at launch, a single button, a box already ticked on page 31. The Regulation defines your agreement in five words that this pop-up does not meet, and it is for them to prove you gave it, never for you to prove you did not. https://depleindroit.odersa.org/en/situations/la-facture-de-roaming-surprisehttps://depleindroit.odersa.org/en/situations/la-facture-de-roaming-surpriseTwo weeks of Greek islands, a phone used exactly as at home, and an 84 € line on the bill when you get back. The Regulation says the opposite: within the Union your plan travels with you at the domestic price, and the exceptions are written, framed and notified. https://depleindroit.odersa.org/en/situations/le-geoblocage-a-l-achathttps://depleindroit.odersa.org/en/situations/le-geoblocage-a-l-achatThe same headphones, 154 € on the Belgian version of the shop, 189 € on yours, and a site that forcibly sends you back “home”. The Regulation bans the silent redirect, aligns the conditions of sale, and your bank card has no wrong nationality. https://depleindroit.odersa.org/en/situations/le-streaming-en-vacanceshttps://depleindroit.odersa.org/en/situations/le-streaming-en-vacancesFirst evening in Bologna, black screen: “content not available in your region”. The Regulation says the opposite: your paid subscription travels with you, at no extra charge, and the law deems you to be watching from home, wherever you are in the Union. https://depleindroit.odersa.org/en/situations/le-signalement-d-un-contenu-illegalhttps://depleindroit.odersa.org/en/situations/le-signalement-d-un-contenu-illegalYour flat is up for rent on a listings platform, except the person renting it out is not you. The Digital Services Act arms you: an electronic notice that produces legal effects, an acknowledgement of receipt, a reasoned decision, and remedies all the way up to your own country's coordinator. https://depleindroit.odersa.org/en/situations/le-pepin-de-sante-en-vacanceshttps://depleindroit.odersa.org/en/situations/le-pepin-de-sante-en-vacancesAn ear on fire a thousand kilometres from your own doctor. European coordination has it covered: a card that costs nothing, a local patient's seat at the country's doctor, and reimbursement you can claim on either side of the border. https://depleindroit.odersa.org/en/situations/le-112-partout-en-europehttps://depleindroit.odersa.org/en/situations/le-112-partout-en-europeAn accident on a road you cannot name, a phone almost out of credit, and a single number to remember for all twenty-seven countries: 112, at no cost, no credit required, with your location travelling along with the call. https://depleindroit.odersa.org/en/situations/l-ordonnance-a-l-etrangerhttps://depleindroit.odersa.org/en/situations/l-ordonnance-a-l-etrangerYour daily medicine runs out mid-stay, and the spare box stayed on the kitchen table. Good news: a prescription issued in one EU country is valid in the others. You still need to know what it must carry, and what the country's pharmacist keeps the right to do. https://depleindroit.odersa.org/en/situations/l-urgence-sans-cartehttps://depleindroit.odersa.org/en/situations/l-urgence-sans-carteYour wallet stolen the day before, the European card inside it, and a wound that will not wait for the trip home. Remember the official sentence: you can't be refused treatment. You may have to pay the full amount up front, and reimbursement plays out afterwards, with two written limits. https://depleindroit.odersa.org/en/situations/partir-etudier-dans-l-unionhttps://depleindroit.odersa.org/en/situations/partir-etudier-dans-l-unionA master's place in Vienna, an “international fee” tab that stings the eyes, and a town hall demanding your bank statements. Breathe: the nationals' course fees are yours, your first three months require nothing but an identity card, and the resources declaration is made by the means of YOUR choosing. https://depleindroit.odersa.org/en/situations/travailler-dans-un-autre-payshttps://depleindroit.odersa.org/en/situations/travailler-dans-un-autre-paysA recruiter demanding a “work permit”, a corridor rumour about “foreigner quotas”, an allowance reserved for locals. Three walls, zero foundations: the free movement of workers is a regulation, and it applies word for word in the twenty-seven. https://depleindroit.odersa.org/en/situations/le-stage-a-l-etrangerhttps://depleindroit.odersa.org/en/situations/le-stage-a-l-etrangerTen weeks waiting tables by the sea in Greece, a boss who talks about a “seasonal permit” and a house pay scale for foreigners. The truth fits in three lines: your identity card covers the stay, no work permit is generally required, and a summer jobber is a worker like any other. https://depleindroit.odersa.org/en/situations/faire-reconnaitre-son-diplomehttps://depleindroit.odersa.org/en/situations/faire-reconnaitre-son-diplomeA nurse off to practise in Brussels, a brother aiming for a master's in Bologna, and on the surface a single question: “is my diploma worth anything over there?”. In reality, two worlds: the regulated profession has its directive and its written deadlines; the study diploma has no automatic recognition at European level.